Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Vodafone en ago 2014
Entrevista
I had a 30 min phone interview after which I was invited to an assessment day. Before the assessment day I was sent information about a presentation I would have to carry out. The assessment day started with an informal group chat about vodafone. We then moved on to preparation for our role play which was just a general customer service experience with an unhappy customer, followed by our presentations. Finally we had a group task to come up with an innovative new app idea.
Overall the interview was a very positive experience and seemed a lot more daunting when I was preparing for it than during it.
I received a phone call the same day to say I had got the job.
Preguntas de entrevista [1]
Pregunta 1
They just asked general questions about your knowledge of Vodafone and your experience. They do not focus on tech questions. This is not a necessity as they will train you on the job.
Acudí a una entrevista en Vodafone (Guildford, Inglaterra)
Entrevista
focus on your customer service, sales skills, and alignment with their values, asking about handling difficult customers, meeting targets, teamwork, and improving experiences, often using behavioral questions like "Tell me about a time..." requiring STAR method answers (Situation, Task, Action, Result). Expect questions about your past experiences, goals, why Vodafone, and scenarios demonstrating handling upset customers or achieving KPIs.
Solicité el puesto en persona. El proceso duró 1 día. Acudí a una entrevista en Vodafone (Bath, Inglaterra) en ago 2025
Entrevista
Easy. Just submitted online, had a chat with the manager and she gave me the job, Didn't actually need the job though, was basically just applying because I was bored. I actually have a full corporate job.
Envié una solicitud electrónica. Acudí a una entrevista en Vodafone
Entrevista
Online assessment followed by an in-person interview. The in-person interview was part behavioural and part sales role play. They would like to see sales skills such as customer needs being explored, a suitable pitch for a product that solves their problems/addresses their needs and closing.
