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      Búsquedas relacionadas: Opiniones sobre Vodafone | Ofertas de empleos en Vodafone | Sueldos en Vodafone | Beneficios en Vodafone
      Entrevistas de VodafoneEntrevistas para el puesto de Customer Service Advisor en VodafoneEntrevista de Vodafone


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      Entrevista de Customer Service Advisor

      8 jun 2018
      Candidato de entrevista anónimo
      Stoke-on-Trent, England
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto en persona. El proceso duró 1 semana. Acudí a una entrevista en Vodafone (Stoke-on-Trent, England) en may 2018

      Entrevista

      So I was called to interview for Vodafone Customer service advisor role at Vodafone Stoke-On-Trent.It turned out that they had not been honest in the advertisement.They had advertised the job to be from Mon-Friday.Only for them to say its actually Monday-Sunday!First shock!Secondly no seats at the reception,most of the interviewees were standing while Vodafone was still preparing for the interview,15 minutes behind schedule!Not to forget the whole place was so dusty,and you could easily get hay fever there,they obviously haven't bother to clean up the dust especially around the waiting area at the reception.And the interview questions is out of place!Like when have you deliver a bad news to somebody?Excuse me!Are we being employed to be a misery maker?Plus they ask you to compose an email to a customer,when they haven't even trained you in their own house style!How are you suppose to know how they like it done!What about their dress code,without being rude or excessively critical,the first lady that attended to us was wearing a leg chain!Although few dressed corporately and smartly at least the mature lady that interviewed me did,but the second one was way too casual,and uninspiring like most of them in their appearances,you will think most of the people working there have come in to work straight from the night club!Or the gym!Smart casual does not mean not to be corporate at all!Lastly my scoring 14/15 on the questions was not enough to be hired!'Lol'.In short the whole process looks like a drama of the absurd.Vodafone you can do better!Far from being impressed!But not bitter,only saying the truth without mincing words,thank you! Tunji Offeyi

      Preguntas de entrevista [1]

      Pregunta 1

      When did you deliver a bad need?
      1 respuesta
      avatar
      Respuesta de Vodafone
      8y
      Hello and thank you for taking the time to review us. All feedback is extremely helpful, and we will pass your comments on to the right people. We wish you all the best for your future career!

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Advisor en Vodafone

      Entrevista de Customer Service Advisor

      17 mar 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Vodafone en mar 2021

      Entrevista

      Very friendly interviewee, was split into two parts. One phone call interview & another face to face interview (over Microsoft teams). This was for a home based job. Asked you to read up on a role play 30 mins before second interview which gets sent over. Very help ful team

      Preguntas de entrevista [2]

      Pregunta 1

      Explain a time when you had to give or had been given good customer service
      Responder pregunta

      Pregunta 2

      Role play - a phone call to a customer
      Responder pregunta

      Entrevista de Customer Service Advisor

      16 dic 2020
      Empleado anónimo
      Alejandría,
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Vodafone (Alejandría, ) en dic 2020

      Entrevista

      It was new experience and fun and I’ve loved it! The interviewers was friendly enough and helped me and I’m about to start the job within weeks from now . Thanks so much

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about your self
      1 respuesta

      Entrevista de Customer Services Advisor

      5 dic 2022
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Vodafone en mar 2019

      Entrevista

      Face to face interview, answer questions re customer service etc sell your self well you will be ok. Dress smart be positive and enthusiastic. Listening task too. Easier than filling out this form though.

      Preguntas de entrevista [1]

      Pregunta 1

      General customer service questions asked
      Responder pregunta