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      Búsquedas relacionadas: Opiniones sobre Verizon | Ofertas de empleos en Verizon | Sueldos en Verizon | Beneficios en Verizon
      Entrevistas de VerizonEntrevistas para el puesto de Fiber Customer Support Analyst en VerizonEntrevista de Verizon


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      Entrevista de Fiber Customer Support Analyst

      1 feb 2012
      Empleado anónimo
      Pittsburgh, PA

      Otras opiniones sobre las entrevistas para el puesto de Fiber Customer Support Analyst en Verizon

      Entrevista de Fiber Customer Support Analyst

      1 dic 2020
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Verizon

      Entrevista

      It was a virtual testing and interview process and it went very smooth for me. Most of the communication was via email and culminated in a virtual interview with a supervisor and a manager.

      Preguntas de entrevista [1]

      Pregunta 1

      Something difficult I’ve dealt with in previous jobs
      Responder pregunta
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      El proceso duró más de 1 semana. Acudí a una entrevista en Verizon (Pittsburgh, PA) en ene 2012

      Entrevista

      I applied on the website on a Sunday evening. Monday morning I was contacted for my first telephone interview. I scheduled that interview for Tuesday afternoon. After the interview (which was a personality interview) I received an email telling me I qualified for the position and to schedule skills testing. I scheduled the testing for the first available date which was Thursday morning. The testing consisted of an IQ test, a behavioral test and a Skills assessment. I passed all tests and was granted a 2nd phone interview for Friday afternoon. This interview was with 2 people from HR who asked pretty much the same types of questions as the first phone interview. I received notice on Monday morning via email that I still qualified for the position and a rep would call me when they had an available job opportunity. I got the call with the job offer on Monday evening and accepted the offer over the telephone.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you were in a difficult situation and how did you handle it.
      Responder pregunta
      3

      Entrevista de Fiber Customer Support Analyst

      25 feb 2020
      Empleado anónimo
      Silver Spring, MD
      Oferta aceptada
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de un captador. El proceso duró 3 meses. Acudí a una entrevista en Verizon (Silver Spring, MD) en nov 2019

      Entrevista

      A little clunky, but the actual interview with the recruiter was not bad. No specific, technical questions about the job itself, which would have been helpful to both interviewer and interviewee. Once it was handed off to HR, it went off the rails. She was rushed, very much bothered, curt, condescending and even mildly sarcastic. She begrudgingly answered my questions, but after the offer letter was issued, she refused to answer basic questions about benefits, leave, or other HR-specific questions she could've easily answered. Her response, if any, was incomplete, incorrect, or she passed the buck.

      Preguntas de entrevista [1]

      Pregunta 1

      What percentage of your current job is troubleshooting?
      1 respuesta

      Entrevista de Fiber Customer Support Analyst

      22 may 2017
      Empleado anónimo
      Syracuse, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Verizon (Syracuse, NY) en mar 2017

      Entrevista

      Typical Situational based questions, where you had to put yourself into a situation and explain in detail how you handled the situation, including the outcome. They also do a tour as part of their interview. I had a two person panel, consisting of one of the Center Managers and one of the Technical Supervisors.

      Preguntas de entrevista [1]

      Pregunta 1

      You have a customer who called in, upset about their dispatching being cancelled because of severe weather in the area
      1 respuesta