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      Búsquedas relacionadas: Opiniones sobre UnitedHealth Group | Ofertas de empleos en UnitedHealth Group | Sueldos en UnitedHealth Group | Beneficios en UnitedHealth Group
      Entrevistas de UnitedHealth GroupEntrevistas para el puesto de Claims Customer Service Representative en UnitedHealth GroupEntrevista de UnitedHealth Group


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      Entrevista de Claims Customer Service Representative

      9 jul 2023
      Empleado anónimo
      Lawrenceville, IL

      Otras opiniones sobre las entrevistas para el puesto de Claims Customer Service Representative en UnitedHealth Group

      Entrevista de Claims Customer Service Representative

      7 feb 2018
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista normal
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en UnitedHealth Group (Lawrenceville, IL)

      Entrevista

      Talk to someone who calls you from like Texas and they will decide if you go to the next step. Then you will do a face to face interview. Very impersonal and the questions are very odd.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time something upset you and you had to deal with it. What did you do and what was the outcome.
      Responder pregunta

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en UnitedHealth Group en feb 2018

      Entrevista

      I was contacted about 2 days after submitting my resume to schedule a phone interview. I was advised the interview could take up to 1 hour. On day of interview the interviewer called 10 minutes late and said up front that this initial phone screen would really only take 20-30 minutes. The first 10 minutes were clarification about job history. Then another 10 minutes in which 3 behavioral interview questions were asked. I was then cleared for an in person interview for later in the week. This initial “interview” was a bit frustrating as it was presented one way by my initial contact and I made preparations for that allotment of time specifically when in reality it could have been accomplished over my lunch break. The interviewer was very polite and upbeat and provided additional information I asked for so the overall experience was good.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me of a time you intentionally took on more responsibility at work?
      1 respuesta
      2

      Entrevista de Claims Customer Service Representative

      22 dic 2017
      Candidato de entrevista anónimo
      Wauwatosa, WI
      Sin oferta
      Experiencia neutra
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en UnitedHealth Group (Wauwatosa, WI) en dic 2017

      Entrevista

      After completing an application online, I was sent a link for an assessment. The following day I was contacted for a phone screening, which went well, so I was scheduled for a phone interview. Had my phone interview about 3 days later. That also went well so I was scheduled for an in person interview. The interview was conducted by 2 people; one was present and the other on the phone. They asked basic customer service interview questions and I felt it was going very well and felt sure I got the job. Well, 3 days later I received a thanks but no thanks email stating they chose other candidates who better matched the qualifications. I am still confused as to how my qualifications were a good enough match to waste my time with 3 interviews, especially since I have claims and customer service experience.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about a time when you had to deal with a difficult customer?
      Responder pregunta
      1