Envié una solicitud electrónica. El proceso duró 3 días. Acudí a una entrevista en UnitedHealth Group (Sugar Land, TX) en abr 2015
Entrevista
Very unorganized. Interviewer never showed up for work. It took over half an hour before someone acknowledged that I was still waiting to be assisted. I sat for another 20 minutes before another recruiter offered to reschedule the interview. No explanation was ever given as to what happened with the 1st recruiter.
Preguntas de entrevista [1]
Pregunta 1
Did not get interviewed; so cannot answer this question.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Preguntas de entrevista [1]
Pregunta 1
General customer service experience on my resume, if I had any insurance experience
Envié una solicitud electrónica. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Preguntas de entrevista [1]
Pregunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.