Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en UnitedHealth Group (Oklahoma City, OK) en abr 2015
Entrevista
I would have to say getting a recruiter to accept your application and resume is the hardest part.I applied for this position at the same time someone else did with way more experience. I was picked and she got the email stating she was not a fit for the position. There's some testing if you do well you will get invited to do a phone interview which was a hour long. We sent about 30 minutes going over my resume and job responsibilities. The other 30 minutes was behavior bases questions. Pretty easy just be sure to state clearly what the situation was how you handled it and the outcome. I asked her at the end what was the next step. She stated usually they ask for 24 to 48 hours to make a decision but since it's clear that I was a fit she went ahead and confirmed my face to face interview with a supervisor on site.
My interview was two days later. The supervisor was VERY nice I felt like the whole interview was just a conversation. He told me about the position and the company. He asked a few behavior based questions. Make sure you ask questions in return. Questions like what are some of your expectations from your employees within the first 6 months. Do not ask questions about pay, benefits, or schedule. I got a call the very next day with a offer that I would not refuse.
Preguntas de entrevista [1]
Pregunta 1
Name a time you had a conflict with a manager
If I were to call your best friend right now tell me three positive words she/ he would use to describe you. Now give me one word she / he would use to describe you negatively.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Preguntas de entrevista [1]
Pregunta 1
General customer service experience on my resume, if I had any insurance experience
Envié una solicitud electrónica. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Preguntas de entrevista [1]
Pregunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.