Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en UnitedHealth Group en ago 2020
Entrevista
I applied online and was asked to complete some assessments. 2 days later I was asked my availability to schedule a phone interview which was the same week. The 1st interview was a phone screen going over the position, hours, training, etc. After interview I was set up for the 2nd interview with hiring manager. The first time no one ever called so we had to reschedule. The interview wasn’t that long less than 20 minutes she almost seemed rushed but she stated a few times she liked my answers so I felt confident. Told me I would hear about in a week but I received a phone call about 2 days later.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Preguntas de entrevista [1]
Pregunta 1
General customer service experience on my resume, if I had any insurance experience
Envié una solicitud electrónica. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Preguntas de entrevista [1]
Pregunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.