Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 día. Acudí a una entrevista en UnitedHealth Group (Fort Washington, PA)
Entrevista
Hiring is done by a 3rd party vendor. You fill out a long application on-line. I guess there was some glitch because I completed everything but it was not showing as completed on their side. Received some frantic phone calls because they were getting ready to rescind the offer but everything was eventually resolved.
Preguntas de entrevista [1]
Pregunta 1
It was a behavioral interview, ie - give me an example of a situation where you made a mistake and how you resolved it.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Preguntas de entrevista [1]
Pregunta 1
General customer service experience on my resume, if I had any insurance experience
Envié una solicitud electrónica. Acudí a una entrevista en UnitedHealth Group (Port St Lucie, FL) en nov 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Preguntas de entrevista [1]
Pregunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.