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      Búsquedas relacionadas: Opiniones sobre TTEC | Ofertas de empleos en TTEC | Sueldos en TTEC | Beneficios en TTEC
      Entrevistas de TTECEntrevistas para el puesto de Technical Support Representative en TTECEntrevista de TTEC


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      Entrevista de Technical Support Representative

      28 oct 2014
      Candidato de entrevista anónimo
      Belfast, Irlanda del Norte
      Sin oferta
      Experiencia negativa

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en TTEC (Belfast, Irlanda del Norte) en oct 2014

      Entrevista

      Applied online. Had to spend 2 hours to go through an online assessment. Many of the questions weren't even related to the role I applied for (questions about 1G/2G channel access methods, powershell/command line commands, ipconfig, Windows XP settings) or weren't specific enough (how to perform a certain task without specifying the operating system). The application was saved as a draft, there wasn't any button to submit it. I contacted their chat support, I was told that my application had been received and I would receive an e-mail within 3 days. After receiving nothing for 5 days I contacted them again. I was told that a recruiter would call me. A few minutes later I was told that the position had been filled. I was advised to apply for a different role (and spend another 2 hours with their online assessment). Thanks but no thanks., there are things I don't need to experience twice and this was one of them. PS: Their chat support is totally useless, no willingness to help you and solve your problem, the most frequent reply you'll get from them is "wait, someone will e-mail/call you". Being a technical support company I really hope they treat their customers better than their candidates.

      Preguntas de entrevista [1]

      Pregunta 1

      What's the best way to restart your computer (without specifying the OS).
      1 respuesta
      1

      Otras opiniones sobre las entrevistas para el puesto de Technical Support Representative en TTEC

      Entrevista de Technical Support Representative

      3 oct 2021
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en TTEC en oct 2021

      Entrevista

      The interview was great and all. Everyone was nice and the host was nice as well. They asked questions and asked if I had experience in thing that dealt with customer service. I didn't have any, but it was very, VERY disappointing how they still invited me to an interview and knew what I put on my application. How can you even still invite someone for an interview knowing they don't have experience? On top of that, I feel like they should try to at least consider people who never worked before plus they even had training. I was very highly disappointed on how they were. I also wanted part-time because I am a college student. Another thing was right after the interview I got an email basically saying my background and experience wasn't strong enough. Again, it was a horrible experience. How can they just now be seeing the application.

      Preguntas de entrevista [1]

      Pregunta 1

      Are you looking for part-time or full-time?
      Responder pregunta
      3

      Entrevista de Technical Support Representative

      4 abr 2020
      Empleado anónimo
      Lahug
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 día. Acudí a una entrevista en TTEC (Lahug) en jul 2019

      Entrevista

      It was fairly quick and done within a day. I was referred by a friend who worked under the company and went through Q&A's and several stages of interview along with an exam. Took me 3 hours all in all.

      Preguntas de entrevista [1]

      Pregunta 1

      All about basic technicalities using a computer/Internet
      1 respuesta
      2

      Entrevista de Technical Support Representative

      14 ago 2019
      Empleado anónimo
      Ciudad de México
      Oferta aceptada
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto en persona. El proceso duró 1 día. Acudí a una entrevista en TTEC (Ciudad de México) en ene 2019

      Entrevista

      Una prueba de conocimientos y una simulación de llamada, dentro del proceso. Si llegas a avanzar, personal dentro del lugar te perfilan y te entrevistan sobre tus gustos personales, una prueba antidrogas si llegas a pasar todos los filtros.

      Preguntas de entrevista [1]

      Pregunta 1

      Por qué te interesa el soporte técnico? Qué tanto sabes el idioma? Qué cualidades apoyan a esta empresa?
      1 respuesta