Solicité el puesto en persona. El proceso duró 2 semanas. Acudí a una entrevista en TTEC (Rockledge, FL) en abr 2016
Entrevista
A series of assessments followed by group and individual interviews which were basically providing an overview of the company. They did not take resume or references into account until after an offer was made. It was and continues to be very difficult to get information about benefits and operational policies.
Preguntas de entrevista [1]
Pregunta 1
How would you handle an angry customer on the phone?