I think Synchrony Financial can make the interview process better overall by also trying to sell their company and job opening to a candidate. Via phone nor in person did they ever explain what they had to offer to attract or retain a strong candidate who is interviewing them as well. If this is indeed a sales or representative/consultant type role then why is there not an invite to drive in the field with another rep for half or full day in order to get a more realistic view of this position? I have been in my career a long time and the Director of Sales for this region was one of the worse experiences I have ever had. This person put off extremely negative vibes about your upper management. Almost a bullying or intimidating type approach. Whether an offer was made or not, I do not have a good view of Synchrony for having someone like this around. It did not give me a good vibe of your company culture. Each person has an opportunity to represent your company and put off positive vibes so there is good discussion about you within the community. I have nothing nice to say and will never apply again to your company. I have years of successful experience, and never once did this Director say anything positive about my background. His leadership style is not one to clone or work in your best interest. Perhaps remove him for his cushy long time role so he is able to learn not to take things for granted? His lack of knowledge about other industries, and educational level was evident and not in his favor. I was not impressed by your choice of management selection!