8y
We are sorry that the pre-interview telephone vetting call fell short of your expectations, especially since the feedback that you shared with the recruitment agency following the telephone call seemed positive about your experience.
We are a rapidly growing business and do not profess to get things right every time. However, we have a strong culture of continuous improvement, and have taken your feedback on board for the future.
As the recruitment agency explained, we are happy to provide you with verbal feedback with the reasons we decided not to offer you a face to face first interview. Please feel free to contact me personally to arrange this.
