Solicité el puesto a través de un captador. El proceso duró 2 días. Acudí a una entrevista en SkyNet Managed Technology Services (Columbus, OH)
Entrevista
met with the owner first in a face-to-face, then met with owner and level 3 engineer for face-to-face with on-the-spot quiz to test my current knowledge. Wasn't used against me, but more to see what type and how much training I would need.
Preguntas de entrevista [3]
Pregunta 1
If a client calls in with an infected computer, what type(s) of tools would you use to remove the virus and/or malware?
If a client calls in with a specific issue of a document not saving his/her personal settings, what steps would you take to troubleshoot from beginning to end?
