The process took less than a week. I applied online and got a phone call the next day to schedule an interview. I couldn't do the first day she suggested so I did the following day ( so it must mean there was another day/round of interviews before me). I wasn't told it'd be a group interview but it ended up being me and another girl. I wore black dress skinny pants, black silk tank with a black cardigan over. Both the other girl and I were dressed in all black. As for makeup, I applied a smokey eye and a bold cat eye. I had to wait an extra ten minutes but the interviewer was really nice and was really good at making the interview really casual and conversation-like (definitely didn't feel competitive). The questions were pretty basic, but surprisingly very few were customer service scenarios. Instead, I got questions like 1) What stores have the best displays and why, 2) What do you think about structure in the work place, 3) Have you ever had problems with your boss/co -workers, 4) Tell me about your last job, 5) How would you promote a discount event to a VIB Rouge customer. We were both offered an invite to the 2nd round of interviews on the spot, which took place a few days later. For the 2nd interview, I was dressed in a black shift dress that is similar to the current uniform, with black tights and ankle boots. I applied soft eye makeup with a bold cat eye and a coral lip. Even though the other girl did get offered a 2nd interview with me, she didn't come for a reason I'm unaware of. I interviewed with a woman higher up this time and she was also very warming but I could tell she was really tired. This time I got the questions 1) [repeat] Have you ever had problems with a boss/co-worker, 2) Tell a time you experienced really good customer service, 3) Tell a time you went above and beyond for a customer, 4) What are some things that make a good shift/worker, 5) What do you plan to do in the future, 6) What did you like best/least about your last job, 7) what is something good and bad your previous employers would say about you. Throughout the interview, I was worried that the interviewer was uninterested because she yawned a few times, but at the end she told me that she and the first interviewer were really excited to get me aboard but she would have to touch base with her first and that I should hear back within the next few days. I got a call the next day with an offer and I took it. I surprisingly didn't get any questions about the broken perfume bottle, interacting with difficult clients, why Sephora, what do you know about Sephora, or "what would you do, if..." scenarios. Also, I'm almost positive, they WILL call your references so make sure to put down ones that really know you and would speak highly of you without hesitation. Overall, emphasize how important it is for an employee to be able to work at the cashwrap (can give a good lasting impression no matter what happens out on the floor), customer service over interest in makeup, and your opinion that Sephora is a long term career.