I was a customer at the location prior to applying. I was referred by an employee who was a current employee at the time but is now a former employee. I applied online and then went to the location to introduce myself to the staff and get info in person about what I could expect as far as the hiring process timeline. I called every week because I would be promised a call to set up an interview time and the day that I was told to expect to hear from the manager would roll by, so I wanted to show that I was very professional and willing to follow up to show that I had serious interest. Finally, after 2.5 months, I was invited to a group interview. The date was set for the interview but not a time. I was told that I would be given a time prior to the actual day for the interview. Then the interview date was moved again and the date conflicted with a prior engagement I had scheduled so we had to set up a one-on-one interview. Product Consultant Interview: This interview was short and sweet. I was asked about my education and work experience, why I wanted to work for Sephora and what my expectations were. The manager was kind of disorganized but essentially seemed like a person I could work for. After the interview, I was given the job on the spot and offered an interview for the Senior Education Consultant position that would be the following week. I was told that I was hired but they would have to get back to me to inform me of what the training schedule would be. After a week of not hearing from anyone after I sent a thank you note, I followed up again and it took two weeks to get a call back and another week to get into training. Training was watching a series of videos about Sephora and the brands that we carry and then 1 day of cashier training. Everything else I learned from observation or asking questions. Senior Education Consultant Interview: This interview was with the JCP supervisor and the Sephora supervisor that interviewed me for the PC position. I was asked a series of questions that were geared more towards operations than sales. The interview went really well and I felt that our personalities and visions were geared toward the same path but I haven't heard a single word about that interview even after inquiring several times for several weeks after the interview. The position is still not filled.