Solicité el puesto a través de la escuela superior o la universidad. El proceso duró 1 día. Acudí a una entrevista en Ritz-Carlton (Los Angeles, CA) en mar 2015
Entrevista
Easy and concise. One interview and was soon offered the position on the spot! Lots of basic behavioral and personality questions to see how you react under pressure and stress. They use the STAR method in which you are asked for a specific situation to demonstrate an action.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Ritz-Carlton (Bal Harbour, FL)
Entrevista
Good interview process. Two interviewers but It was very easy and everyone was very kind.
There is new employee training course every month, so I had to wait a bit for that, but it was no problem.
Preguntas de entrevista [1]
Pregunta 1
About experience and resume and situational questions.
Envié una solicitud electrónica. El proceso duró 1 día. Acudí a una entrevista en Ritz-Carlton (Laguna Niguel, CA) en abr 2014
Entrevista
Very easy and comprehensive. Great discussion with back and forth dialogue. Lady was extremely nice and really embodied the Ritz Carlton image. General questions that gave myself a lot of room to expand upon.
Preguntas de entrevista [1]
Pregunta 1
Describe a rough customer service situation and how you resolved it
