Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Progressive Insurance en ene 2025
Entrevista
Received an email to complete the assessment. Passed and was invited for the hirevue pre recorded interview. There are 8 questions (most are behavioral and need to be star method). I can’t recall all of the questions but they were ones I’ve seen posted on here already so I was prepared for them! I got an email the next day I made it to the live interview.
I had my live interview today and it was completely different than what I’ve read on here and Reddit. I was asked several questions prior to the actual star/behavioral questions. I was asked if I had experience using multiple monitors, what software I know how to use, my experience typing notes while on the phone, and a couple other questions no one on here mentioned. The interviewer also asked why progressive in the beginning. After he explained the role and what to expect and a little about his background, we got to the behavioral questions. He asked 4. One question was a time I negotiated with a customer, multi tasking on work and not being able to finish, a time a customer was not happy with my work, what tasks I enjoy the most and, what tasks I least enjoy at my most recent job.
I was more caught off guard with the technical experience questions (I had NO experience in coming from healthcare). Just prep yourself for these too just in case. I felt as though my interview experience was much different than what I’ve read. He was personable and understood my nerves but I do feel I could have done much better. I probably spent 7 full days prepping and still feel like I didn’t get the job. I will update once I know for sure.
Preguntas de entrevista [1]
Pregunta 1
I put a few different examples above. Prep yourself for experiences with multi tasking, demanding customers, miscommunication, time management, etc (lots of great examples from others on here)
Envié una solicitud electrónica. Acudí a una entrevista en Progressive Insurance (Colorado Springs, CO)
Entrevista
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Progressive Insurance (Allentown, PA) en may 2026
Entrevista
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Preguntas de entrevista [1]
Pregunta 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?