I had passed my assessment, pre recorded video interview, and made it to the final round. Finished the round and wasn't selected because my star answers weren't clear or concise, they state other candidates had better examples of time management and managing fast pace environment with transferable skills when I prepped so much for my final interview!! I even used chat gpt to write my situations "concise" and so idk why they think it wasnt when it was. I also at the end of each star question example would say "This experience demonstrated my time management skills" etc to HIGHLIGHT and tie it back to what they were looking for. I really thought I nailed my interview cause I provided really good answers that did show transferable skills I possess that could transfer over to this position. They rely too heavy on this targeted star method cause after this I'm completely turned off, one of these other companies with the same entry level position I feel like would have a better chance at hiring you then progressive. Their feedback is contradictory cause I gave them EXACTLY what they were looking for in star format and see others had same issues. How much more concise can it be if chat gpt made it concise for me? Lol
Preguntas de entrevista [1]
Pregunta 1
Name something you liked most about your recent job and name what you least liked about it.
Envié una solicitud electrónica. Acudí a una entrevista en Progressive Insurance (Colorado Springs, CO)
Entrevista
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Progressive Insurance (Allentown, PA) en may 2026
Entrevista
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Preguntas de entrevista [1]
Pregunta 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?
