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      Progressive Insurance

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      Búsquedas relacionadas: Opiniones sobre Progressive Insurance | Ofertas de empleos en Progressive Insurance | Sueldos en Progressive Insurance | Beneficios en Progressive Insurance
      Entrevistas de Progressive InsuranceEntrevistas para el puesto de Customer Service Representative en Progressive InsuranceEntrevista de Progressive Insurance


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      Entrevista de Customer Service Representative

      18 ene 2024
      Candidato de entrevista anónimo
      Orange Park, FL
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Progressive Insurance (Orange Park, FL) en ene 2024

      Entrevista

      It's straightforward. You send your application with your resume and work/education history. Next step is the question assessment which asks the weirdest questions. I was not ready for that! Get ready to look up some words and refer back to some algebra notes. The next part was the video interview, which again, caught me off guard. It was just recording myself. I didn't like it at all!!!! It was awkward. The amount of tries is not enough. The placement of the try again button next to the send button not good !! Oh and get ready to do some research and answer long questions with essay style responses. It was too much. I actually researched the company, wrote my answers to match my job description and incorporated the companies core values and all that jazz...worked my butt off!!!!! So just be ready for that. I received the email that I wasn't moving on and to ask questions about why that is and what I could've done ...oh I asked questions...still haven't heard back. Like I said, I put in the work! Sucks, but at least they do let us know ahead of time the type of questions and response format. Oh and some of the questions are not on this forum....they have upped the game!

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time a client told you know. What did you do to change their mind? explain the process. Name tasks/projects you liked and disliked from your last job/school. Tell us your work history. Why do you want to work for progressive. And why would you be good for the job?
      Responder pregunta
      6

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en Progressive Insurance

      Entrevista de Customer Service Representative

      29 ene 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Progressive Insurance

      Entrevista

      I submitted my application and then got invited to complete a HireVue interview. It was about eight questions, all requiring STAR style responses. After I finished the interview, I received a rejection email. I honestly hate when companies play in people’s faces like this. What was the point of making me do an online interview if you already decided based on my resume? If you weren’t interested from the start, just say that. I have very little respect for companies that reject people through recorded online interviews, without ever allowing them to speak to a real person. It feels less like recruiting and more like a way to collect personal data our voices, our faces, without any real intention of moving forward.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes.
      Responder pregunta

      Entrevista de Customer Service Representative (CSR)

      6 ene 2026
      Empleado anónimo
      Providence, RI
      Oferta aceptada
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Progressive Insurance (Providence, RI)

      Entrevista

      Straight forward typical call center interview. Initial interview was a phone screening where the recruiter asked for a background description of my resume. Two days later I interviewed with a supervisor and hiring manager. Entire process took about 2 weeks to receive job offer.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time you were able to de-escalate a customer.
      Responder pregunta

      Entrevista de Customer Service Representative (CSR)

      21 oct 2025
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Progressive Insurance

      Entrevista

      Recruiter was rude, emailed me an hour before my interview and asked if I was available right now. I quickly responded and said that I could be ready in 20 mins sighting that our original interview was not for another hour. Upon the interview he made a comment about not being able to drop everything and start the interview an hour early. I had inquired about a religion question and holidays that differ from normal US holidays and he said yeah that wouldn't really align with our values. I should have sued. He sighted on my after interview report that I didn't have the experience he was looking for (which was a lie).

      Preguntas de entrevista [1]

      Pregunta 1

      Whens a time you had to problem solve.
      Responder pregunta

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