Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Progressive Insurance (South Plainfield, NJ) en ago 2013
Entrevista
First went through the online application. After receiving e-mail that I needed to take an assessment. Took Assessment, some math questions, and A LOT of behavioral/situation questions in the assessment.
About 3-4 days later, received e-mail that I was selected for a Phone Interview. The recruiter was very helpful, letting me know exactly what type of questions to expect and how to answer them. Had the phone interview, was told by the end of the week would receive the decision for a in-person interview. Received e-mail the next day that I was going to have an in person interview. Took some time to coordinate schedules, but got the in person interview. Did the background check which didn't take long and was fairly easy.
In Person Interview, more of the same type of questions from the phone interview, but face to face. Use the STAR method. Situation/Task, Action, Result. Had about 5-8 of these questions and they tell you when these questions will begin. The interview lasted about 50 minutes to an hour.
Was told I was going to be contacted the following Friday the latest about 7-10 business days. Was contacted exactly one week later.
BE SPECIFIC for your answers to your STAR questions
Preguntas de entrevista [1]
Pregunta 1
Explain a time when you made a mistake and how did it affect your customer?
Envié una solicitud electrónica. Acudí a una entrevista en Progressive Insurance (Colorado Springs, CO)
Entrevista
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Progressive Insurance (Allentown, PA) en may 2026
Entrevista
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Preguntas de entrevista [1]
Pregunta 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?
