Solicité el puesto a través de la recomendación de un empleado. El proceso duró 1 día. Acudí a una entrevista en Pens.com (Montego Bay) en jul 2022
Entrevista
The process was smooth and relatively easy, the interviewers tend to pay keen attention to how you express yourself verbally. I would definitely recommend others to try out for this company
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en Pens.com (Dundalk) en jun 2017
Entrevista
Standard competence questions phone interview took about 20 mins. A lot on your personality and how you deal with particular situations. Prepare by researching customer service compentancy based quesrions
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to deal with a difficult customer
Envié una solicitud electrónica. Acudí a una entrevista en Pens.com (Dundalk) en jun 2012
Entrevista
First I got a phone call from the recruiter of National Pen. After that I got a phone interview with the manager of Customer Service. You have to tell about your phone experience in previous jobs and how you deal with complaining customers and how you solve difficult questions by phone.
Preguntas de entrevista [1]
Pregunta 1
I cannot remember that there were any really tricky questions. You just have to be prepared: tell about your experiences who are relevant for this job and show that you can deal with difficult customers. I also had to do a small easy dutch language test.