Solicité el puesto a través de un captador. El proceso duró 2 días. Acudí a una entrevista en Numeric Technologies (IL) en may 2024
Entrevista
Interviewer kept me on hold couple of times during the interview to attend another calls. I was not informed about the interview results nor was I provided feedback. No proper details were provided as to why they rejected.
Preguntas de entrevista [1]
Pregunta 1
Omnichannel related questions - skill based routings. If there’s chat requests not being routed to the correct skilled agents, how will you debug it?