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      NuWave Technology Partners

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      Entrevistas de NuWave Technology PartnersEntrevistas para el puesto de Support Technician en NuWave Technology PartnersEntrevista de NuWave Technology Partners


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      Entrevista de Support Technician

      27 jul 2022
      Candidato de entrevista anónimo
      Grand Rapids, MI
      Sin oferta
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en NuWave Technology Partners (Grand Rapids, MI) en jul 2022

      Entrevista

      After experiencing technical difficulties, was able to join our virtual interview from an alternative channel. This was explained to the hiring manager. I was scheduled for an 11:00am interview and joined at 11:02 am after solving my technical issue. I was told that being late was a "big red flag" even after I explained why I wasn't able to join the meeting on time. The interview was concluded at 11:04am.

      Preguntas de entrevista [1]

      Pregunta 1

      None, the manager asked nothing from me.
      Responder pregunta
      1
      avatar
      Respuesta de NuWave Technology Partners
      3y
      Thank you for your feedback. We don’t like hearing that anyone has had a negative experience when dealing with NuWave. We understand where you’re coming from and would like to further explain our decision to not move forward with the interview. Recruiting is a difficult endeavor. As an employer, we need to make decisions on candidates based on the information we are given. That information is typically presented in the form of a resume that is submitted by the candidate and through the subsequent conversations that are had. Our hope is that a candidate’s previous successes are a predictor of high performance with NuWave. We are also evaluating other criteria that could be an indicator of future performance. In this case, timeliness was one of those indicators. We believe that showing up late to an interview reveals a lack of planning and communication. Both of these traits translate into poor performance in our industry. Our clients are counting on us to be prepared and to communicate both timely and concisely. Our goal is to bring on candidates that demonstrate the ability to be prepared as we feel they give us the best chance to keep our clients happy. We did attempt to understand your technical issues. You were asked what time you attempted to log into the remote meeting. You stated that you tried to log in one minute before the meeting started. It was then suggested to you to try logging in at least 15 minutes before interviews as a way of avoiding being late. If you had done that, you could have reached out to say to you were having difficulty and we would have worked with you to resolve the issue and/or reschedule. This feedback was given to you during the interview with the hopes that it could be a positive experience. That is when you presented another telling indicator. Upon receiving the feedback, you stated that you thought it was a big red flag that we were not more understanding of your technical issues. This told us that you were not receptive to feedback and that you may typically respond to feedback in a negative way. This is not a desirable trait at NuWave and solidified our decision to not move forward.