Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en Nordstrom (Skokie, IL)
Entrevista
Went on snag a job and got an email literally the next day asking for a phone interview. Did a phone interview with HR and she really liked me so helped me set up a skype interview with the department manager. (I was going out of town for a week so i couldn't go in to interview)
HR Questions:
Why do you want to work at Nordstrom? What are some of the negative things you see from commission based pay? When is a time you went above and beyond? What are the steps you take to maintain the relationship with a customer?
Department Question:
When is a time when you worked in a team environment and what was the result? When is a time when you exceeded expectations in the work place? When have you delt with an irate customer? Tell me about a time when you have worked in a competitive environment.
Preguntas de entrevista [2]
Pregunta 1
What attracts you to working at POV? I didn't know what that was. It was an area basically that had a lot of older fashionable women.
It was a good interview experience. The managers were straight forward and nice throughout the whole process. The questions were directly related to the role. They were transparent about the role and expectations.
Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Nordstrom (San Antonio, TX) en sept 2025
Entrevista
it was a really chill and easy interview, the manager was very warm and friendly and none of the questions were too difficult. there was a sale practice section where you have to pretend to sell an item to a customer, but it wasn't too difficult and the manager gave me some guidance and clarification on the practice scenarios. other questions included things along the lines of how you deal with competition, conflict, unhappy customers, teamwork, as well as availability
mock sale questions: what features of this item would you point out to the customer? what concerns or hesitations might the customer have about this item and how would you help them decide? after the customer decides they want the item, how would you close the sale?
Solicité el puesto por otro medio. Acudí a una entrevista en Nordstrom (Tacoma, WA) en jul 2025
Entrevista
Extremely easy. I looked the part and got the job. My manager called me the same day to welcome me to the team. They like for their employees to have their own personal style that’s appropriate and makes others want to buy.
Preguntas de entrevista [1]
Pregunta 1
Why Nordstrom? How would you handle a difficult customer?