Solicité el puesto a través de la escuela superior o la universidad. Acudí a una entrevista en NTT DATA (Sat home) en feb 2021
Entrevista
the interview was extremely good a bit tricky and the interviewer was abit friendly nature and want to test in differnt domains to make sure that a person fits for their company or not and was quite average interview in faced
3 rounds of interviews. 20-30 mins each. Vague questions, looking for specific answers, altered compensation, seemed ill-informed regarding role and qualifications. Quick to point out mistakes, unsatisfied with most answers
Acudí a una entrevista en NTT DATA (Greater Noida)
Entrevista
In the technical interview, questions about troubleshooting common IT issues, prioritizing and escalating tickets, and handling user inquiries demonstrated the relevance to a service desk profile. The operational round delved into how I manage service requests, maintain communication with end-users, and adapt to dynamic support environments.
Preguntas de entrevista [1]
Pregunta 1
**Technical Interview Questions:**
1. How would you troubleshoot a user's computer not connecting to the company's network?
2. Explain the process of resolving a software conflict on an employee's workstation.
3. Can you outline the steps you would take to recover data from a corrupted hard drive?
4. Describe how you would handle a situation where multiple users report issues accessing a critical application simultaneously.
5. What methods would you use to ensure data security while assisting a user with a password reset?
**Operational Interview Questions:**
1. How do you prioritize and organize your tasks when faced with multiple service desk tickets simultaneously?
2. Can you provide an example of a time when you had to manage a high-impact incident, and how did you communicate updates to stakeholders?
3. Explain your approach to maintaining a knowledge base for common issues to streamline future problem-solving.
4. How do you adapt to changes in technology or software that impact your support role?
5. Describe a situation where you had to collaborate with other teams to resolve a complex IT issue, highlighting your communication and teamwork skills.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en NTT DATA (Gurgaon, Haryana) en mar 2023
Entrevista
First there was a hr round (virtual) then there were 2 Rounds which were in person and that was quite easy. 2 techinal rounds related to accounting wiht manager and director.
Preguntas de entrevista [1]
Pregunta 1
Accured bonus adjustment and prepaid insurance adjustment
