Multiple rounds slowly got worse last one made me leave the job offer on the table. 1st round - standard 20 questions with their own recruiter who was friendly had previously been in the Claims role but it wasn't a fit for them because they don't have " that level of stamina". Dodge some semi hard questions digging into that, about company culture, and burnout as that's high in this industry. Not too many red flags but lots of caution lights. 2nd interview - scheduling seemed to be an issue for the 3 people that needed to be there. Took a while to find a date and time that worked for everyone. Only to have that date cancelled and rebooked at 2am for the same day but 5 hours ahead of schedule without checking with me that I was available. Also the duration for that interview was extended from 30 minutes to 2 hours with no warning. I felt my time was being disrespected and cancelled the interview informed them I will only move forward if they respect my time they way they want me to respect there's. 2nd interview does happen a week later. Red flags galore. The recruiter showed up on time, well rested, very well off, and happy to be there. The other person was in a managerial role for the position I was interviewing for. They were late by 30 minutes, looked like they hadn't slept or relaxed in years, explained that this is the hardest but "most rewarding job ever" because you are helping people but not fun compensation. Yikes. The last straw. 3rd round - 3 different people where supposed to attend. I joined the call early. Waited. And waited. Contacted recruiter. Nothing. The 2 hour appointment I wait, hear nothing, checked everything to make sure I didn't mess up timezones or something. Nope. They didn't show. 15 minutes before the 2 hours is up someone joins. Points blame at the recruiter for "scheduling this so oddly we don't normally do it at these times...". I stated " I have nothing to do with that, I was here on time for our confirmed appointment. Not my responsibility that this wasn't a normal slot" They realized I was frustrated and tried to have some casual banter. In that banter where so many red flags. Talked about how they worked there for over 10 years and still can't afford to do anything fun. Very strange responses when I asked about how the company manages employee burnout. The answer was a polite but coded way of saying "it's up to you to take care of yourself and handle what we give you most people do work 60 + hours to get it all done " The conversation around the pay structure was very carrot and stick. It was clear to me that they will promise all kinds of raises and bonuses but when poked about the metrics for that are established and measured the response was "oh we'd cover that in training". Asking why not now? Got the conversation shifted to a different "perk" of the job. I had seen enough. Disrespectful of for my time, lack of transparency around foundational questions like compensation and staff retention, poor professionalism. Not my cup of tea. They gave me on offer a week later and I declined. Not a good fit for me.

Phone screen Hiring manager and team manager Offer Very simple and straight forward. Asked about my background primarily and 2 star questions. Received a call with an offer before the end of the day.