Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      IKEA

      Empresa activa

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre IKEA | Ofertas de empleos en IKEA | Sueldos en IKEA | Beneficios en IKEA
      Entrevistas de IKEAEntrevistas para el puesto de Customer Resolution Specialist en IKEAEntrevista de IKEA


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista de Customer Resolution Specialist

      28 feb 2018
      Candidato de entrevista anónimo
      Bolingbrook, IL

      Otras opiniones sobre las entrevistas para el puesto de Customer Resolution Specialist en IKEA

      Entrevista de Customer Resolution Specialist

      8 may 2023
      Empleado anónimo
      White Marsh, MD
      Oferta aceptada
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en IKEA (Bolingbrook, IL) en feb 2018

      Entrevista

      Filled out an online application through their website and received an email about a week later to schedule a phone interview. Phone interview was short with standard questions - I told the interviewer I was looking to make approximately $40,000 annually, and she told me the hourly rate was $18 per hour, so roughly $38,000, but this would be negotiable. About a week after the phone interview, I received an email from the department manager to schedule an interview at the Bolingbrook IL location. I scheduled the interview for today, where I sat with the department manager and another supervisor. They started the interview by telling me how under-staffed they were and that they were effectively in "crisis mode". They then made sure that I had complete open availability between 7:30am and 11:30pm every single day. Interview questions were standard, but when it came time to discussing salary, I told them that I was told it started at $18 per hour....that's when the manager told me it was actually only $14 per hour and that the phone interviewer had been mistaken, but that I could work my way up to make more money. This was a massive waste of my time and if offered the job, I will be declining it.

      Preguntas de entrevista [1]

      Pregunta 1

      Name a situation where you discovered someone else's mistake, and what did you do about it?
      Responder pregunta
      1
      Experiencia positiva
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en IKEA (White Marsh, MD) en may 2023

      Entrevista

      April was very professional & welcoming. She shared with me how she started with IKEA & manages her team. April made me feel at ease & it was pleasure interviewing with her.

      Preguntas de entrevista [1]

      Pregunta 1

      How did I handle a difficult situation & would I do anything differently?
      1 respuesta

      Entrevista de Customer Resolution Specialist

      14 dic 2021
      Empleado anónimo
      Baltimore, MD
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en IKEA (Baltimore, MD) en dic 2021

      Entrevista

      (Let me first say that this was my 4th attempt applying with IKEA before given an offer-granted in the past there where things on my end that help me back from securing the job) First Step: I applied online for a "customer support specialist" position. Second Step: Received a phone interview request via email the next day. Third Step: Completed a 45min phone interview and was recommended another position more related to my experience which is a plus. Scheduled an in-person interview 2 days later before ending the phone interview. Fourth Step: Went to their center and had a 45min interview, following a slight tour, and left. Fifth Step: Received a phone call from the same recruiter exactly 1 week later with a contingent job offer and was also sent some "congratulations" type emails. Sixth Step: Took my drug test and signed my background check within 2 days. about 5 days later (which was 2 days ago) my pre-employment screening was successfully completed and now I'm just waiting for that final confirmation email or call since I have yet heard anything about IKEA having to renege the job offer. WISH ME LUCK, AND GOOD LUCK TO THOSE INTERESTED!!

      Preguntas de entrevista [1]

      Pregunta 1

      Name a time you went above and beyond to meet companies goals?
      1 respuesta

      Entrevista de Customer Resolution Specialist

      10 feb 2021
      Empleado anónimo
      Baltimore, MD
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en IKEA (Baltimore, MD) en feb 2021

      Entrevista

      The interview process was good ,I liked it because the interviewer was on point with her question, the time schedules was perfect, the feedback was good, also gained more knowledge.

      Preguntas de entrevista [1]

      Pregunta 1

      At any point would you tell a customer NO ,when they have issues that need to be resolves?
      Responder pregunta