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      Búsquedas relacionadas: Opiniones sobre HGS | Ofertas de empleos en HGS | Sueldos en HGS | Beneficios en HGS
      Entrevistas de HGSEntrevistas para el puesto de Customer Service Representative (CSR) en HGSEntrevista de HGS


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      Entrevista de Customer Service Representative (CSR)

      15 jun 2026
      Candidato de entrevista anónimo
      Vancouver, BC
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en HGS (Vancouver, BC) en abr 2026

      Entrevista

      The hiring process starts well with an initial screening and final interview, but the post-interview stage shows a complete lack of organizational standards. Despite following up multiple times via email and social media, I was completely ghosted after a single, brief response, having been told they would update me soon, but they have not reached out ever since. Leaving a candidate hanging for weeks instead of sending a simple rejection is highly unprofessional and a major disrespect to my time. The job market is difficult, and companies must respect applicants' effort. I will never apply to HGS again, as they have shown clear red flags. An automated reply telling applicants to contact a support email does not hide how disorganized and unacceptable the communication framework is, and the fact that candidates are being treated as entirely disposable data. I am sharing this to provide transparency for future candidates. After completing the final interview stage, communication completely ceased. Despite following up, I received no update. Candidates invest a lot of time into this process, and there should be accountability regarding basic communication. I hope this review serves as a necessary wake-up call for how people are treated. There is a clear double standard in the recruitment process. Communication is only given to accepted applicants, while rejected and backup candidates are completely ghosted. It truly makes one wonder how a company's customers would feel if they knew how poorly job candidates are treated behind the scenes. There must be professional accountability for this level of disorganization, and I am speaking out so future candidates know exactly what to expect.

      Preguntas de entrevista [1]

      Pregunta 1

      How would you deal with a customer in a difficult situation?
      Responder pregunta
      avatar
      Respuesta de HGS
      1d
      Thank you for your feedback. We apologize for your experience and understand your concerns. If you would like to discuss this further, please reach out to us at talk2us@hgs.com.

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative (CSR) en HGS

      Entrevista de Customer Service Representative

      25 mar 2026
      Candidato de entrevista anónimo
      Sin oferta
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en HGS

      Entrevista

      Interview process was smooth . It was like virtual hiring event . First they check your status or if you are eligible then move to interviewer. The whole process took about 30 minutes. Interviewer was nice and kind

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle a upset customer?
      Responder pregunta
      avatar
      Respuesta de HGS
      2mo
      Thank you for sharing your interview experience with HGS. We’re glad you found the process smooth and the interaction positive.

      Entrevista de Customer Service Representative

      5 mar 2026
      Empleado anónimo
      Oferta aceptada
      Experiencia neutra
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en HGS

      Entrevista

      interview was quite easy, just know how to answer with the star method, be clear when talking. also try to ask question doing the interview. Then also mention you are fast in typing.

      Preguntas de entrevista [1]

      Pregunta 1

      mention a time you handle a difficult customer
      Responder pregunta
      avatar
      Respuesta de HGS
      3mo
      Hi, thank you for sharing your interview experience at HGS. We wish you all the best.

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