Applied to h&m in May and did a follow up with a call a week later and was told buy the associate they would notify a manager. Took a month to finally get a call which was a phone interview. Questions were tell me about your previous work experience. Why h&m. I had previous retail experience so they asked me what i was familiar with. Asked what does customer service mean to me. I was then asked to come in the next day for a group interview. It was four of us being interviewed by the district manager, store manager, and a sales advisor. Very relaxed and friendly environment. Interview was hands on we were in the stock room and had to each work together to check prices and count specific items a team building exercise. At the end had us each fill out a background check. Less then a week i was offered the position!

It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.