Envié una solicitud electrónica. Acudí a una entrevista en H&M (Chicago, IL) en jun 2013
Entrevista
Went in for a group assessment. Did an icebreaker. Did phone scenarios. Did email scenarios. Face to face interview with managers. Final group activity.
Otras opiniones sobre las entrevistas para el puesto de Customer Service Agent en H&M
Acudí a una entrevista en H&M (Edimburgo, Escocia)
Entrevista
The interview process was fine, they were able to be flexible with timing and all took place remotely. Interviewers were nice and made you feel comfortable. Job was offered via a separate call
Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en H&M
Entrevista
The interview process started with a short email prompt sharing a customer service experience you've had. It was basically used to gauge how well you are with grammar and customer experiences. I was then invited to have a 30 minute video call with the recruiter to discuss the role and my background.
After that went well, I was invited for an hour long in-person interview. The first part was a traditional interview with of the managers and the second part was a written portion where you had to respond to mock customer complaints. Again, it gauged proper use of grammar and customer resolution practices.
Preguntas de entrevista [1]
Pregunta 1
Have you ever dealt with a difficult co-worker? If so, how did you overcome differences?
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en H&M (Barcelona)
Entrevista
Hay dos entrevistas. Una es telefónica, donde te explican el puesto y les comentas tu experiencia laboral. La otra es online y la realizan trabajadores del área, las preguntas son especificas sobre el puesto de trabajo.