Recruiter - Primarily asks to talk through your resume, what do you do at your current position, and why are you interested in Google Batch Interviews - Situational, behavioral, and culture fit questions. Be prepared to talk about success + failure projects, how you manage/handle problems, and "what if" scenarios. All answers should have some Googley element behind them - humbleness, lessons learned, inclusivity, team player, but most importantly POSITIVITY. Hiring Manager - HM decides if you are a good fit for the overall department before matching you to a team. You can expect a general rundown of your resume (primarily focusing on what you are currently doing). There were some similar questions used in the Batch Interviews. Here, I studied a bit of everything the department had to offer and varying products. If you are like me, instead of reading up on the product, watch YT demo videos! Team Match - Once matched with a team, here you can expect more "what do you currently do" but withh emphasis on how you would be a good match for the specific team you're speaking with. I would recommend reaching out to the recruiter to provide a job description + do some research on the team/product. Key Takeaway: - Scrub all of the internet to best prepare for behaviorial/situation/culture fit questions. Jeff Sipe on YT was wonderful on this front. - Watch YT demo videos, read up on documentation, read the news regarding the industry - Keep your answers consistent with the overall message you want to sell to Google. Eg: Are you a leader or want to be one? Make sure to incorporate this message to most of your answers - Be positive! - In the end, be yourself and be genuine. All in all, I had a wonderful experience and the recruiter kept me updated on the process as well as supply materials for me best prepare. If your recruiter does not, do not hesitate to ask!

“Can you describe a time when you handled a difficult customer and how you resolved the situation?”