Envié una solicitud electrónica. Acudí a una entrevista en General Dynamics Information Technology (Woodbine, KY) en abr 2021
Entrevista
I had a phone interview for a remote customer service representative position. The woman I interviewed with was very polite and overall the interview process was a pleasant experience. The position expectations were explained very clearly and I ended the phone call with a good understanding of what the next steps would be and what would be expected of me should I be offered the job.
Preguntas de entrevista [1]
Pregunta 1
They asked me if I was able to provide the type of environment in my home that would allow me to be able to focus on the customers completely without distractions.
Envié una solicitud electrónica. Acudí a una entrevista en General Dynamics Information Technology
Entrevista
It was just a call confirming that I had a high school degree, and that I was willing to take a drug test and background check as well as informing me of the position.
Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en General Dynamics Information Technology (Chicago, IL) en feb 2022
Entrevista
The interview process was fair, normal STAR method questions and tell me about yourself and why we are a good fit for you questions. Only one phone screening and one person interview
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you had a disagreement with a customer.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en General Dynamics Information Technology (Barbourville, KY)
Entrevista
Takes about a month give or take. Apply online and upload resume. Human Resources makes contact in a week or two usually by email. You check in with security and HR escorts you to a room to take simulation test calls. A background packet is mailed to you for personal references and questions about security potential. Another interview is scheduled for one on one interview. If accepted an FBI agent interview is conducted to discuss any issues in background check and if you could be compromised. I found everyone very pleasant and friendly.
Preguntas de entrevista [2]
Pregunta 1
Have you ever had any conflict with other employees at you previous position, and what was the result?
Tell me about you previous role and how you believe it applies to customer service.
Why did you leave your last position?
