After I applied I got an email to be in a group phone interview; this first interview you don't really have to say anything, you'll need a computer and log in with the group, they'll speak about different things and ask just one question, and you'll just type your answer. After that I got a call to get a second interview at their premises; I had to take a typing test and after that interviewed (the personal interview is REALLY EASY, just regular questions about your experience).