Solicité el puesto a través de una agencia de empleo. El proceso duró 1 día. Acudí a una entrevista en Firstsource Solutions (Bengaluru) en abr 2010
Entrevista
Had been to a consultncy & they guided me to the company after the first round on the phone in the consultancy itself.
It was pretty easy after that (aptitude test, soft skills test on the phone, Operations round).
Preguntas de entrevista [1]
Pregunta 1
What would you do if you & your manager don't get along with each other?
Even after you tried having one on one discussion with him?
Envié una solicitud electrónica. Acudí a una entrevista en Firstsource Solutions (Middlesbrough, Inglaterra) en nov 2023
Entrevista
Questions were shared ahead of the interview so I was prepared. Interview took about 15 minutes. Interviewer was calm but not conversational.
Asked questions on empathy, listening and difficult customers then teamwork.
I passed the interview and worked for about 6 months.
Engaging and qestions were mostly scenario based. Started with questions based on items on CV and functions in each of the previous roles. In total there were about 5 scenario based questions.Interview was virtual and lasted about 30min. Contact was made two weeks after with offer
Preguntas de entrevista [1]
Pregunta 1
Tell us one time how you went out of your way to help a customer and how you know you did the right thing.
Envié una solicitud electrónica. Acudí a una entrevista en Firstsource Solutions (Manchester, Inglaterra)
Entrevista
Interviewed with the team manager, it was about 30 mins. The team manager was nice. You will have some ideas about the role.
Asked about your past experience
What is your greatest achievement in your life so far
