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      Búsquedas relacionadas: Opiniones sobre Fidelity Investments | Ofertas de empleos en Fidelity Investments | Sueldos en Fidelity Investments | Beneficios en Fidelity Investments
      Entrevistas de Fidelity InvestmentsEntrevistas para el puesto de Customer Service Associate I en Fidelity InvestmentsEntrevista de Fidelity Investments


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      Entrevista de Customer Service Associate I

      8 ago 2009
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Associate I en Fidelity Investments

      Entrevista de Customer Service Associate

      29 jul 2025
      Candidato de entrevista anónimo
      Merrimack, NH
      Entrevista fácil

      Solicitud

      Solicité el puesto a través de una agencia de empleo. El proceso duró 1 día. Acudí a una entrevista en Fidelity Investments en sept 2007

      Entrevista

      I was called to interview for the position by phone. They mentioned it was temporary and I took some computer tests and typing test. I was interviewed by one lady. The lady was nice and polite and said she would call me if I was picked. I got a call 2 days later and asked to come early on such a day dressed nice and conservative. The building is in a nature atmosphere hidden in a large wooded area. You would not know it was there. The place is very nice. The building is huge and the parking lot is huge. You get exercise going to your place of work every morning. The people are nice but very picky about punctuality and dress code. You need to log on your computer at the exact time they say, they mean exact time! Everything is timed but you get used to it. Everything is graded and everything is checked on.

      Preguntas de entrevista [2]

      Pregunta 1

      What was one thing you thought was wrong with you.
      1 respuesta

      Pregunta 2

      Do you like to let steam out after a difficult phone call.
      1 respuesta
      2
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Fidelity Investments (Merrimack, NH)

      Entrevista

      The phone interview they ask you questions like how long you've been in customer service, let you know the hours the posting is for, and ask what your desired salary is. The second phone interview is the behavioral assessment, but I never made it to that part because I realized the hours would not work for me. (The hours on the posting were different from the hours they needed)

      Preguntas de entrevista [1]

      Pregunta 1

      How long have you been in customer service?
      Responder pregunta

      Entrevista de Customer Service Associate

      27 oct 2023
      Empleado anónimo
      Westlake, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Fidelity Investments (Westlake, TX)

      Entrevista

      3 step interview process. Over the phone and then over Zoom. You will speak with a recruiter over the phone, a second one over Zoom, and then the final interview will be with upper management over Zoom. They’ll talk to you about culture, expectations, and day-to-day.

      Preguntas de entrevista [1]

      Pregunta 1

      They’ll ask about conflict resolution skills, customer facing experiences, and how well you handled situations you were placed in. You will be asked to describe the situations and how they were handled
      Responder pregunta

      Entrevista de Customer Service Associate

      25 oct 2023
      Candidato de entrevista anónimo
      Durham, NC
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Fidelity Investments (Durham, NC) en sept 2023

      Entrevista

      The first interview went off without a hitch. I had done some research and had reviewed the materials they gave me to go over. They wanted me to fill out the background and credit check info and review materials more, which I did. over the course of two weeks I had dedicated approximately 8-10 hrs of study time for a position I wasn't even given. Second interview came around and the interviewer had the rudest attitude. they first asked me about my current job which I couldn't disclose full details of being medical industry related. They chastised me for not giving specifics. Then they asked me about the Series 7 and 63 exams, to which I explained the requirements of and subject matter; they insinuated I hadn't reviewed any material at all and told me to contact them to retry the interview when I was "actually prepared." Swell company, but they need someone else interviewing.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about a time you had to tell a customer "no."
      Responder pregunta