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      Fidelity Investments

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      Búsquedas relacionadas: Opiniones sobre Fidelity Investments | Ofertas de empleos en Fidelity Investments | Sueldos en Fidelity Investments | Beneficios en Fidelity Investments
      Entrevistas de Fidelity InvestmentsEntrevistas para el puesto de Customer Service Associate en Fidelity InvestmentsEntrevista de Fidelity Investments


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      Entrevista de Customer Service Associate

      29 jul 2025
      Candidato de entrevista anónimo
      Merrimack, NH
      Sin oferta
      Experiencia positiva
      Entrevista normal

      Solicitud

      Acudí a una entrevista en Fidelity Investments (Merrimack, NH)

      Entrevista

      The phone interview they ask you questions like how long you've been in customer service, let you know the hours the posting is for, and ask what your desired salary is. The second phone interview is the behavioral assessment, but I never made it to that part because I realized the hours would not work for me. (The hours on the posting were different from the hours they needed)

      Preguntas de entrevista [1]

      Pregunta 1

      How long have you been in customer service?
      Responder pregunta

      Otras opiniones sobre las entrevistas para el puesto de Customer Service Associate en Fidelity Investments

      Entrevista de Customer Service Associate

      27 oct 2023
      Empleado anónimo
      Westlake, TX
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Fidelity Investments (Westlake, TX)

      Entrevista

      3 step interview process. Over the phone and then over Zoom. You will speak with a recruiter over the phone, a second one over Zoom, and then the final interview will be with upper management over Zoom. They’ll talk to you about culture, expectations, and day-to-day.

      Preguntas de entrevista [1]

      Pregunta 1

      They’ll ask about conflict resolution skills, customer facing experiences, and how well you handled situations you were placed in. You will be asked to describe the situations and how they were handled
      Responder pregunta

      Entrevista de Customer Service Associate

      25 oct 2023
      Candidato de entrevista anónimo
      Durham, NC
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Envié una solicitud electrónica. Acudí a una entrevista en Fidelity Investments (Durham, NC) en sept 2023

      Entrevista

      The first interview went off without a hitch. I had done some research and had reviewed the materials they gave me to go over. They wanted me to fill out the background and credit check info and review materials more, which I did. over the course of two weeks I had dedicated approximately 8-10 hrs of study time for a position I wasn't even given. Second interview came around and the interviewer had the rudest attitude. they first asked me about my current job which I couldn't disclose full details of being medical industry related. They chastised me for not giving specifics. Then they asked me about the Series 7 and 63 exams, to which I explained the requirements of and subject matter; they insinuated I hadn't reviewed any material at all and told me to contact them to retry the interview when I was "actually prepared." Swell company, but they need someone else interviewing.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about a time you had to tell a customer "no."
      Responder pregunta

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