8y
Thank you for sharing feedback on your interview experience with DigitalOcean. I'm very sorry to hear it was not a positive one, and would like to use this opportunity to share a bit more about the hiring process at DO.
We don't use assignments for all positions, but find that for our Community roles they do provide insight into the type of work a candidate would be doing, while enabling us to minimize bias in our assessment and decision making process. Candidates should never be billed for completing an assignment and if there's ever an error in the credit system, we of course offer reimbursement. No candidate should bear any expense when exploring an opportunity with us, and we're very sorry for the glitch here!
Our Recruiters partner very closely with our Hiring Managers throughout the decision making process, but ultimately, we trust our Hiring Managers to know what and who is best for their respective organizations. The timing of your interactions was unfortunate given your Recruiter was out on vacation when the process wrapped up. I trust that she's gotten in touch with you since to provide specific and actionable feedback for you. We do consider our culture to be one of learning, and value feedback tremendously -- both to and from our employees and candidates. I hope we've been able to provide some clarity and again, appreciate your sharing transparent feedback with us.