Envié una solicitud electrónica. Acudí a una entrevista en Cox Communications (Chesapeake, VA) en jul 2014
Entrevista
Filled out the application in April. Got an email like two weeks later informing me that I would receive a link to schedule a video interview. After a couple of days I realized that I didn't receive anything so I contacted the recruiter who advised me that they're hiring a lot of people so it may take some time. After the second month I decided to give up but I then received a call which was a lady who wanted to do a phone interview. After 2 phone interviews and 2 assessments later I received an email about a week later stating that I had passed the assessments and told me to call recruiter. I called the recruiter did a third interview and also set up another phone interview with someone else the next day. I was told that it would be me and two people interviewing me but it wasnt. It was just a man asking me general interview questions. After that interview he informed me that he would be sending a recommendation to the recruiter. Got a call today with job offer...
Process took about 3 months...
Preguntas de entrevista [1]
Pregunta 1
STAR format questions
Tell me about a time...... Be specific
Technical Support Questions; if customer called in and said internet was not working properly on laptop what's the first thing you would tell him to do?
Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Cox Communications (Phoenix, AZ) en oct 2017
Entrevista
Applied online and did online testing for personality and technical expertise. Telephone interview to determine if background matches for position. Appointment set for next day on-site interview with two employees. STAR format for almost all questions (six or seven STAR questions plus additional background questions).
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had conflict with someone else on your team. How did you manage it and what was the result?
Envié una solicitud electrónica. Acudí a una entrevista en Cox Communications (Phoenix, AZ) en jul 2017
Entrevista
Over the phone interview being that I'm out of state. The questions were very hard when trying to answer them in the STAR format. I was literally sweating. The interviewer Sonya and Shannon were pretty relaxed and laid back. I practiced with the question that the recruiter sent me but it was entirely different. I was expecting the over and beyond question. I had the perfect answer for it, in my previous job i went above and beyond that i was actually wined and dined from a company, the guy even wrote to his CEO in Spain. His entire business ran off the internet and his personal router was giving him trouble it was an amazing feeling. I also received several thank you cards from my customers some contained money. Based on the questions they asked, i dont think ill get an offer. I however was hired and received an offer from them before but i had death after death in my family and I didn't think my mental state was well enough for me to start.
Preguntas de entrevista [1]
Pregunta 1
Describe a goal that you've met? Why Cox? tell me a time when the rules changed and you weren't in agreement with? Tell me a skill of yours? The questions are easy to answer but when thinking of the STAR format it just threw me completely off with my answers.
Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Cox Communications (Omaha, NE) en abr 2017
Entrevista
test on my computer, 1 phone interview, 1 face to face interview. had me answer regular interview questions then he left the room and called a phone in the office and i had a script and has to fix an issue for him and sell him something on value like HBO.
