Solicité el puesto a través de un captador. El proceso duró 4 semanas. Acudí a una entrevista en Cox Communications (Oklahoma City, OK) en ene 2019
Entrevista
It was awkward. The guy that interviewed me didn't even care who I was he wasn't interested in interaction. He already knew what type of persom he was looking for so he didnt really listen
Preguntas de entrevista [1]
Pregunta 1
What is the difference between a regular IP address and a static IP address
Acudí a una entrevista en Cox Communications (Baton Rouge, LA)
Entrevista
One interview and they used the STAR method. It was quick and straightforward. The process took about two weeks. A background and drug test is required. The training was about six weeks.
Preguntas de entrevista [1]
Pregunta 1
Explain how did you handle your most difficult customer experience
Envié una solicitud electrónica. Acudí a una entrevista en Cox Communications (Wichita, KS) en ene 2023
Entrevista
All star questions and a lot of examples. Look up STAR format questions and you can’t go wrong. Also need sales example and how you would pitch a product to customer.
Preguntas de entrevista [1]
Pregunta 1
Give an example of when you went above and beyond for a customer
The interview process was great and non stressful. Very relaxed environment as well. The person doing the interview did an amazing job asking questions and even had me role play taking a phone call. Well done.