6y
First of all, thank you for taking the time to write your review. I was the recruiter who coordinated the interview for the customer experience manager position. I do apologize for keeping you waiting without an answer regarding the opportunity. That was a miss on our part.
For each of our positions, we vet out and consider candidates seriously. In this instance, the role happened to be a complex position, so we're sorry you felt that we weren't aligned on our end and across the various interview stakeholders. The company is expanding quite rapidly and may pivot role requirements multiple times during a recruitment process before finding the best candidate.
I would also like to reiterate that the candidate experience is key for us, and that, of course, starts with excellent communication and regular touchpoints with our candidates as we are appreciative of the time and energy they spend on our recruitment process.
Thank you for your feedback we will learn from this. Again, I want to apologize for the experience you encountered. I wish you the best of luck in your career endeavors.
