Solicité el puesto a través de un captador. El proceso duró 1 semana. Acudí a una entrevista en Concentrix en jul 2025
Entrevista
The interview consists of two sessions—one conducted in English and the other in Mandarin. It includes technical and scenario-based questions designed to assess problem-solving ability, communication skills, and bilingual proficiency.
Preguntas de entrevista [1]
Pregunta 1
Customer asks to move Microsoft Teams icon from left to right side
Tech support virtual interview and writing assessment, English fluency typing and recorded virtual interview. It was a good experience until now I hope I can get into the next rounds.
It was fun and okay overall, but it felt repetitive after a while. The experience mainly consisted of the usual, typical call center questions, making it less engaging than expected.
Acudí a una entrevista en Concentrix (Detroit, MI)
Entrevista
Online video submission, asked a couple of questions. The most difficult part was the intensive background check that came after. But due to the nature of the work it is understandable.
Preguntas de entrevista [1]
Pregunta 1
What does good customer service look like in my opinion
