Envié una solicitud electrónica. Acudí a una entrevista en Concentrix (Toronto, ON) en abr 2023
Entrevista
I had to go through a series of tests like network test, typing test, on job virtual simulation and video assessment interview. Finally, they give you a verbal and written offer if you qualify.
Preguntas de entrevista [1]
Pregunta 1
They asked general customer service behavioural and situational questions.
It was quick and smooth… however it took some time from offer letter to actual start
It was actually a remote interview, already programmed so no physical interviewer… just you being on camera and answering all the questions ..
Preguntas de entrevista [1]
Pregunta 1
How to guide a customer who had issues with device… their device wasn’t powering on
If you have a good communication skill you may crack it.
They will check your customer service skills such as empathy, patience, problem solving adaptability, time management etc
Interviewers are very friendly and personally I never had a bad experience.
Envié una solicitud electrónica. Acudí a una entrevista en Concentrix (Belleville, ON) en ago 2023
Entrevista
The interview process at the time was very quick, friendly faces and accommodating. Its not a bad place for starters. The interviewers were open to questions and some would get you comfortable during the process
