Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Concentrix en dic 2014
Entrevista
It was standardized with a list of questions, not very personal. I feel the interviewer was rush into finishing the process instead discussing the details with me. Also, when I asked about benefit and possible promotion chances, the answer was not positive or encouraging.
Preguntas de entrevista [1]
Pregunta 1
Describe one previous incident when encounter conflict with your clients.
Solicité el puesto en persona. Acudí a una entrevista en Concentrix en oct 2025
Entrevista
Firstly you need to submit your CV via their website. If shortlisted you're then requested to record video answering interview questions, complete phone interview, complete in person interview onsite at Concentrix office.
Preguntas de entrevista [1]
Pregunta 1
They asked what customer experience specifically in call centers
Acudí a una entrevista en Concentrix (Santo Domingo)
Entrevista
Se me llamó para hacer una entrevista de 30 minutos dónde se me preguntó sobre como aprendí inglés, el sueldo que esperaba y el horario que estaba esperando, para después pasar com una mánager que me preguntó cosas como mis planes de estudios, como reaccionaria bajo presión o enojo, sobre mis hobbies, etc.
Preguntas de entrevista [1]
Pregunta 1
Me preguntaron varias preguntas de cómo reaccionaria en diferentes escenarios como por ejemplo si estuviera enojada o bajo presión, así como también si preguntas personales como de estudios y hobbies.
The interview process at Conectrix for the Call Center Representative position was a positive and welcoming experience. From the moment I walked in, the atmosphere was friendly and professional. The interviewers made me feel comfortable, allowing for an open and engaging conversation. They asked thoughtful questions that focused on both my experience and my ability to handle customer interactions, providing a clear understanding of the role's expectations. Overall, the process was well-organized and left me with a strong impression of Conectrix as a great place to work.
Preguntas de entrevista [1]
Pregunta 1
How would you handle a difficult customer who is upset about their experience with our products or services?
