Envié una solicitud electrónica. Acudí a una entrevista en Concentrix en ene 2021
Entrevista
Simple short phone call! If you have any call center experience it will be a breeze. Somehow they pick mostly good people; I liked the people who made it to the end of training. Quite a lot of turnover, however. Just sound polite and upbeat, you’ll need to at all times during the job!
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time when a customer/someone was upset about something and rude in demeanor, and what did you do to diffuse the situation?
Envié una solicitud electrónica. Acudí a una entrevista en Concentrix (Curitiba)
Entrevista
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Preguntas de entrevista [1]
Pregunta 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
