Solicité el puesto en persona. El proceso duró 1 día. Acudí a una entrevista en Concentrix en ene 2020
Entrevista
When the interview was offered to me, I happily accepted. They did not tell me, prior to showing up for the interview, that the only training available would be during certain times, and if you can't make those training slots then you cannot be eligible to work there. Due to going to college, I wouldn't make those training slots, and had I known this before going to the interview I wouldn't have gone to begin with, since I wasn't eligible anyway.
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Otras opiniones sobre las entrevistas para el puesto de Customer Service Associate en Concentrix
Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en Concentrix (Bengaluru) en dic 2025
Entrevista
The interview went well. It was a standard process for a voice role, starting with the initial HR screen which focused on my communication fluency and schedule flexibility. I then had the Operations/Manager round, where we discussed situational scenarios related to customer handling and problem-solving. Overall, it was very professional, and I feel confident about my communication skills and my ability to handle the role's responsibilities.
Acudí a una entrevista en Concentrix (Gurgaon, Haryana)
Entrevista
It was easy, interviewer was nice, interview was quick. all went well. you can pass it easily you just need to be good in English and be confident.
If you are confident you will be selected.
Preguntas de entrevista [1]
Pregunta 1
introduction, background, IT ques related to network
Acudí a una entrevista en Concentrix (San José, San José)
Entrevista
The interview process consisted of one behavioral interview and one English exam. The English exam was quite straightforward but requires a silent space to avoid harmful grade reductions. Likewise, the behavioral interview consists of at most 7 questions related to collections and customer experience.
Preguntas de entrevista [1]
Pregunta 1
They only asked essential behavioral questions regarding the process of collections.
