First step was a basic phone interview. More or less to verify resume and previous job history. Second was an in person interview Basic Technical and PC questions. What certifications do you have. A lot of general office questions and windows questions. Third step was a drug test and background check for the client company.

Brief interview, not many challenging questions. Had to wait more than 30min for the hiring manager to show up. It's mostly just a review of your resume, verifying weather or not you have A+ certification ( which they require ). They may ask a few personality based questions.