I currently work for Commerce Bank as a Personal Banker II, and I recently applied for another position within Commerce. I applied two days after the position posted, but was not contacted for the pre screening process until about a week later. The only thing I was told during that interview was that they couldn’t tell me what all the position would be doing, and that it most likely would not be a pay raise, and that I would most likely lose a few vacation days because my grade at my current position is higher than what I was applying for. (I later learned from another employee that applied for the same job that she was told the same thing, but upon asking the hiring manager, learned that wasn’t true). Then after another week, I was emailed to schedule an in person interview, which was scheduled for the next week. Then, after the in person interview, we were supposed to hear back the next week by Monday or so, but I did not get the call that I didn’t get the job until Friday. The reasoning was “I didn’t not have enough skills in excel”. Which is what they told the other employee as well. I had another employee apply for a completely different position than I at the same time, they also did not get it, for the same exact reason. Not enough excel skills seems to be their default reasoning for not giving someone a job.

The interview process was smooth and quick. The turnaround time from the time I applied to initially hearing from the recruiter was very short. After speaking with the recruiter on a Friday, my interview with the branch's manager and director was within the next week. The interviewers made me feel comfortable and genuinely expressed satisfaction with the company, which made my decision even easier. They were personable and asked questions that allowed me to highlight my strengths, show personality and provide transparency in areas that I could potentially lack in for this role so that they could support me.