Envié una solicitud electrónica. El proceso duró 3 semanas. Acudí a una entrevista en Chase (San Antonio, TX) en feb 2015
Entrevista
I was called one morning with an opportunity to come in for a formal interview. I met with two hiring managers for one-to-one interviews. About 2 weeks after my interview I was given a offer for employment.
Preguntas de entrevista [1]
Pregunta 1
Give an example of a time where you have dealt with a difficult customer, explain how you handled the situation and how the customer responded.
Envié una solicitud electrónica. Acudí a una entrevista en Chase
Entrevista
The interview process was simple. The recruiter had reviewed resume and asked questions specifically about customer service. When responding keep in mind that "the customer is always right". They want to hear that you are able to provide empathy and be solution oriented.
Envié una solicitud electrónica. El proceso duró 5 días. Acudí a una entrevista en Chase
Entrevista
It was an assembly line and impersonal. The interview was out on the floor in a vacant cubicle. They have you a long sheet of paper with a huge disclosure to read as if you had to pass a reading test to work there.
Preguntas de entrevista [1]
Pregunta 1
The regular cookie cut questions, "Name a time when you had a difficult customer, what did you do and what was the outcome?"
Envié una solicitud electrónica. Acudí a una entrevista en Chase
Entrevista
Not easy if you don't have the experience and a really comfortable welcoming team. The process took about a month.Not easy if you don't have the experience and a really comfortable welcoming team. The process took about a month.
