Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en CIBC en sept 2014
Entrevista
applied online, after couple of days got a called from the HR informing about the telephonic interview which was to be conducted after couple of days. Telephonic interview was pretty simple that why did you left your previous job? what did you study? tell me about yourself?where do you see five years from now? and basic administrative questions. the telephonic interview was 30 mins long and the hr manager informed mee that i would receive a call from the branch for the face to face interview. The next day was called by the branch and for the interview.Questions: tell me a time when you turned a negative customer into a positve one? tell me a time when u exhibited and went above and beyond to establish customer loyalty?when and how you have worked in an effective team and what were your contributions?questions about the availabilty and why do yu want to work with CIBC? WHat can you bring in to this company the interview was an hour long and the assistant manger was really nice and friendly.
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Otras opiniones sobre las entrevistas para el puesto de Customer Services Representative en CIBC
there are 2 stages in the process which are initial screening with hr manager and interview with branch manager. it usually takes around one month for the whole process and
Solicité el puesto a través de un captador. El proceso duró 2 meses. Acudí a una entrevista en CIBC (Scarborough, ON) en ago 2016
Entrevista
I applied online, did a phone interview with HR, and HR recommended my resume to the branch level, I received a call from a manager for a face-to-face interview. There were two managers. Interview experience was ok overall. They just really concerned about if you can work for them longer and language that you speak based on the location of the branch.
Preguntas de entrevista [1]
Pregunta 1
Tell me about CSR duties
Worked as team and achieved a goal, what did you contribute?
Deal with angry customer
Work under pressure
Short term goal: 1 year, 3 years, 5 years
Relevant skills to this role
apply online, submit your resume,after couple days or even week, get email confirm the interview date, 1 phone call, 1 interview with 2 manager. after 1 week get a phone call tell you the result
Preguntas de entrevista [1]
Pregunta 1
if i m a customer come in, and how would you introduce the visa card to me .
