Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en CDW (Chicago, IL) en jun 2011
Entrevista
I was referred by a former colleague of mine who is currently an account manager at CDW. Within a day of his using an internal system to enter my name, I was a emailed a personality test. It contained behavioral questions and other screening assessments. After that, someone from HR called to schedule a phone interview a couple days out. That was fairly relaxed and consisted of questions like: "why technology sales", "why CDW", "why would you be good at this job", etc. You would want to have prepared some examples of sales experiences where you persuaded someone or resolved a conflict or overcame an objection. Within a day or two, I got a call to schedule a 1:1 interview with the manager whose team I'd be working on. That was more of the same behavioral in addition to situational questions. He definitely had a scripted agenda, and there were quite a few situational questions like: "what is your biggest accomplishment", "what is something you've struggled with", "talk about a time when you took initiative", "describe a time you resolved a conflict", "describe a time you went above and beyond for a customer". You also want to have prepared 6-10 questions about the job and the company that show you've done your homework and you know the job you're interviewing for.
Simple and relaxed. Show dedication, persistence and willing to do what it takes to learn and grow your book. Willing to come into office. No prior IT experience needed. Three separate interviews completed.
The interview process was a 3 stage process. 1st - Phone screening with the recruitment agency, 2nd - Phone interview with CDW’s HR, 3rd - Zoom/office interview in person with CDW HR + Director.
Overall 1st screening interview was pretty straight forward and was informed that I would be processed to the next stage and a member of CDW would be in contact next week to arrange a interview. Guess what? A week has passed and no update from recruitment agency or CDW. I’ve sent a email for a update and if the position is still vacant or not? Which is currently pending.
The delayed response with lack of communication and update is a red flag for me as CDW is meant to be a IT Solution company that’s able to quickly problem solve, you would assume organisations skills would be prioritised accordingly. Especially when hiring a positional new candidate.
Hiring process was meant to be a 3 stage interview, 1st interview - outsource hiring firm, quick 30 mins call, 2nd interview - Hiring Manager + Member of Team, 3rd Hiring Manager plus Director.
Passed the 1st interview with ease, was informed immediately that I have passed the 1st screening and a member of CDW will call the next following week. Guess what? The week has passed and I resent a email for a update in regards to the position and if still vacant, currently waiting for a reply from the outsourced hiring company but the entire process seems to be delayed with lack of communication with candidate. Which is a major red flag as you would assume a IT Solution company would be more prompt in both communication and process.
